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Getting in and out of JAPAN
Getting in and out of Japan

Arriving at Narita Airport
Narita Airport (New Tokyo International Airport) is located about 60 km east of central Tokyo. All flights arrive at either Terminal 1 or Terminal 2; which Terminal you arrive at depends on which airline you take. The Tourist Information Center is located in Terminal 2. From Narita Airport to downtown Tokyo, the main transportation you can use is train, limousine bus, or taxi. Please ask your airline in advance if you need assistance when you arrive at the Airport. On arrival, airline staff will assist you through customs.


Getting Downtown
JR Narita Express (NEX)
Taking the JR Narita Express (NEX) is the easiest way to get to downtown Tokyo. It makes 23 round trips a day between Narita Airport and four major JR Stations (Tokyo, Shinjuku, Ikebukuro, and Yokohama). Each train has space for wheelchairs and is equipped with rest rooms with wheelchair access. At the ticket counter, you can ask JR staff to assist you in getting on and off the train. If you have a JR Rail Pass (they are only sold overseas) you can get a NEX ticket at the ticket counter.

Keisei Sky Liner
Keisei Sky Liner is the cheapest transportation (it goes to Ueno Station). There are platform escalators at Keisei Ueno Station, however routes from Keisei Ueno Station to JR Ueno Station or either of the two Ueno Subway Stations are less than ideal for wheelchair users because of the stairs, the rather complex route through the crowds, and the road crossing.

Limousine buses
Limousine buses are also convenient to get downtown. Unfortunately, only folding wheelchair users can use limousine buses as there is no space for wheelchairs in the bus. Since none of them have pulleys for lifting people in wheelchairs, folding wheelchair users need assistance in getting on and off the bus, and their wheelchairs are folded and put in the storage space under the bus. The ticket counter is too high for wheelchair users to reach, however you can buy tickets in the arrival lounge of the Airport. Limousine buses go to major downtown hotels approximately every 20 minutes, though the time interval depends on the hotel. If you want to make a domestic plane connection, you can take a limousine bus to Haneda Airport. To board the limousine bus, wheelchair users must sit on a seat (wheelchair is folded and stored). Boarding and alighting will be assisted by the staff. A 50% discount on the fare is available if you can show a disability card issued by the Japanese government.

Taxis
Taxis are the most convenient way to get to your destination directly from the Airport if you donŐt mind the high fare.


Leaving Japan
To get to Narita Airport, the most convenient way may be limousine bus from Tokyo City Air Terminal (TCAT): if your airline has its check-in counter at TCAT, you can check your bags to your final destination and pass through a security check, and immigration there, and so avoid the congestion at the Airport. Shuttle bus services are also available from major downtown hotels to the Airport, so ask the concierge at your hotel for a bus schedule.
Whatever transportation you take, check if your airline leaves from Air Terminal 1 or 2. If you find yourself at the wrong Air Terminal, you can take the free Airport Shuttle bus which runs between these two terminals every 10 to 15 minutes. However, none of the shuttle buses are equipped with pulleys for lifting wheelchair users.
The North Wing and new Central Building of Terminal 1, which had been under renovation, reopened on March 16, 1999. These buildings are now well-equipped with elevators, just as Air Terminal 2 is, so wheelchair users will find them convenient. There are temporary parking lots for people with disabilities in front of both the Air Terminals.

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